I waited 2 days, since the charge appeared as "pending" on my card, before calling, and as I was explaining why I was calling (the added $100 charge), the man said "you wouldn't happen to be the C? family would you?" When I told him yes, he said "we're sorry, we charged the wrong credit card, it was a mix up, your card will be refunded the $100, and again, we're very sorry." I appreciated him admitting the error and letting me know I would be refunded (since it wasn't a valid charge), but I was very surprised they hadn't called me first to let me know there was a mistake and they were taking care of it.I don't want to think bad about it, but it sort of made me wonder if they were waiting to see if I caught it or not before issuing the refund?, because he mentioned durung the conversation that he had a note in front of him regarding this. They had the WRONG boat! Then later that evening, well after the boat had been turned in, I received notification that my credit card had been charged $100 by the rental company (price of a late turn in fee). I would have given 5 stars because the family had a BLAST on the boat, but Shell Island Rentals wrote down the wrong GPS # for our boat and called us 30 mins after we'd gotten out in the bay to tell us we were about to be in the Gulf and would face around a $500 fine. So save yourself the hassle and some money. They had a pontoon ready in 10 minutes and it was $60 cheaper. We picked up our belongings and drove to "Adventures at Sea" right down the street. I responded, "I don't have an attitude however I don't like being lied to and you don't even have a boat to rent us since you screwed up the reservation". He responded, "I don't like your attitude and I'm not renting you a boat". I responded "you told me 10% for a full day since the other company offered 20%". I asked about the 10% discount and he immediately got an attitude and said "I told you $5 for half day and $10 for a full". He claimed he had a boat we could use (after he tried to put us on a dolphin tour when we reserved and paid for a private 8 hour pontoon rental). Received a confirmation email on 10/10/19.Īrrived on 10/11/19 with 7 people ready to enjoy our day. Was told to remind him when we arrived on 10/11/19 ) (Also asked him if he offered any discounts like the other companies and he told me 5% off for half day and 10% off for a full day. It will take about 15 minutes to reach our dock at the island.Booked our reservation online on 10/10/19.Ĭalled to confirm the reservation after I booked pontoon.Snorkeling and scuba equipment are available for rent at the Pier Store for Shell Island and the Jetty location.It is a nature-preserved part of the island so there are no restrooms, shade, or food available on the island.We do not drop off behind the Jetty area.We pick up and drop off approximately 2.2 miles down the island at the State Park docks.Andrews State Park Marina and Shell Island for many years. Andrews State Park, the Shell Island Ferry has been ferrying guests between the St. As the official Shell Island Ferry service of St. Shell Island can only be accessed by boat, and the Shell Island Ferry is the easiest, safest, and quickest way for visitors to reach Shell Island. On land, hiking the interior of Shell Island is an opportunity to explore rare coastal plants, bird, and wildlife communities. Colorful tropical fish, dolphins, and sea turtles are common in the waters around the island. The island offers plenty of beach space and peaceful inshore waters where swimming and snorkeling are great. Shell Island is a local must-see location for Panama City Beach visitors looking for the unspoiled white-sand beach experience. Shell Island is a haven for wildlife, marine animals, and beach lovers looking for a day in a pristine natural setting away from the resorts and condominiums that line the beach to the north. Andrews Bay from the open waters of the Gulf of Mexico. This undeveloped stretch of white sand beach, coastal scrubland, and pine hammocks separate St. Andrews State Park includes the 7-mile long barrier island known as Shell Island. Andrews State Park, which offers a variety of camping, kayaking, fishing, and wildlife activities for visitors. On the south-eastern end of Panama City Beach Florida, the natural reserve of St. Shell Island Ferry THE JEWEL OF PANAMA CITY BEACH Open for the season!
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